Amy has been not only helpful in listening to my needs, but is making it easy for me to speak through these needs for a very important and memorable trip I am trying to book. She seems to fully understand how big of a decision this is for me as it is an expensive trip for my family. I am working through a decision and expect to book within the next week or so. I can say that she has been very personable, patient and gracious. I haven't always felt like the customer working with PTC, but she is making me feel like a premium client. Thank you Amy!

We are members for over 7 years. We and our family have made over 20 major and minor purchases with our company. Each step, Lynda has been there with patient guidance and follow through. Her knowledge and efficiency makes the ordering process pleasant, connecting us to the correct departments if needed. She takes out the guess work. Whether it is a car rental for Aruba, a hotel stay in FL, carpeting and home accessories, lighting fixtures, bedding, 65' TV, washing machines, dryers, stoves, refrigerators, mattresses, range tops, sink disposals, child's BMX bike, modems, paper shredder, vice gun holder, and many travel destinations, etc. , she has been on top of it all. Every year we save more money than our renewal using travel credits.

Lynda is so helpful when it comes time to make a purchase. Large or small. We have made numerous purchases via PTC over the years. Some major appliances, some new hardware for our cabinets & everything in between. Lynda has assisted with the best places to find the best prices & has suggested certain brands that will give us the best quality at the best price. Purchases on products normally include taxes & installation. So no extra fees! Lynda always lets us know when she can, as to how long it will be before a product will ship. She also sends updates when she learns that a shipping date is coming up & again lets us know when the item has shipped. We moved to a new home about 2 years ago & Lynda assisted in getting us a large appliance package. We easily saved $500-$600 overall on these! Lynda is so nice & helpful & always a pleasure to work with.  

My wife and I cannot be more appreciative with the way your staff put our itinerary together. Our three reservations were right on schedule and the ease in which we were able to reach our vacation objectives were superb because of you. Our trip to Ohio was fabulous and it began with Southwest AirLine which took us to Pittsburgh International where we picked up our 2025 Mazda without issue and exactly what we had hoped for. We took off from the airport for a 3 1/ 2 hour trip to Lima Ohio where we checked in at a Holiday Inn again without issue. We would recommend Professional travel to anyone looking to secure reservations and to save money.. Thank you Professional Travel; We are looking forward to our next outing because of you....

Sunshine makes it easy to book a cruise and lets me know when new sailing come in. I love the service and the friendship

I highly recommend Sunshine as a travel advisor. I recently completed a booking on Celebrity to the ABC islands for January 2025. This booking had several changes including location, travelers and dates! Sunshine responded to my every request, worked with Celebrity to insure my dates and stateroom were correct and even contacted me on her days off to clarify and confirm changes! Sunshine has handled several trips for me and all have worked like clock work! Thank you Sunny for all your help and talk soon...thinking about Australia!!

Lisa has been great to work with - in booking an extended cruise/land package to Alaska next year to stepping in to help when communications broke down with other travel requests and the individuals handling those requests. Lisa has a positive, can-do attitude who will do what it takes to take care of her clients while remaining professional in her work and while also adding her humor and personal experiences to conversations. She's my go to person!

I recently replaced my homes 12-year-old air conditioning system. I must have gotten quotes from twenty different local contractors. Since this is a big-ticket item, I became knowledgeable in the marketplace: name brand or an also-ran; heat pump or straight **; single speed fan or variable; etc. I was surprised about the lack of knowledge exhibited by some of the local contractors. Also, it was clear which of them were paid a commission, or got a bonus for getting me to sign the deal on the spot. Few got back to me when I asked questions, or for an alternate configuration! I settled on a 4-ton, Trane brand heat pump. I sent my estimate to the Professional Travel Center for a quote... He (was) very knowledgeable, and suggested I switch to a similar, but less expensive Trane model due to his experience servicing these particular units.  (The) quote was over three thousand dollars less than the best I had received from locals. After we scheduled an installation date; he would text me for information about the physical site. He wanted to ensure that this installation would be successful, e.g., the new equipment would fit in the openings; he'd have all the needed parts on-hand, etc. He and a helper arrived when they were supposed to, and got right to work. From the onset, it was clear that hey knew what they were doing. Unlike other ** installers, his attitude was not Get it done, but Get it done right!, e.g., when he found that my mold-defeating UV lamps were no longer functioning and the transformers had burned out, not only did he obtain a replacement unit, but he cleaned the mold from the duct work on either side of the new air handler.They did a professional job. I got a new heat pump system at a great price; it was installed by people who not only knew what they were doing, but were conscientious as well.

Professional Travel Center continues to deliver outstanding service at remarkable prices. PTC just completed working with me to install hardwood floors throughout the 1st story of my home. They were extremely patient and helpful as I selected the wood, providing types and manufacturers to consider. Once selected they worked directly with the manufacturer to negotiate a price none of the local flooring chains could come close to meeting. Additionally they brought in a crew that was outstanding to work with. They took their time and effort before installing the floor to ensure they were very clear on how I wanted it laid. Their attention to detail during the install surpassed mine, which is extremely hard to do. My wife and I were extreme satisfied with entire process. Professional Travel Center's project division continues to deliver a 5 star rating on price, service, and the quality of the finished product. Matt as always was amazing to work with.

I co-own a beach house in Mexico and we just installed solar panels on the house. We ordered everything for the solar installation through the Professional Travel Center. Our order had many components and was very complicated but the Professional Travel Center handled everything wonderfully! Matt specifically was thorough and very detail oriented. He made our very complicated order seamless. We ended up saving several thousand dollars on this project by ordering all the components through the Professional Travel Center! I would do it again most definitely.

We saved approximately 45% over our best local quote for Air conditioning and heating unit replacement. We have done several major improvements in the past: Roof, AC, concrete, tile, carpeting, etc. can't beat the price and service.

Our Home Improvement department has a great experience to share from Yvonne S. They had a kitchen countertop fabrication installed by a local contractor in Colorado Springs, Alexander's Stone, and saved over 20% compared to their local competitor. We're glad you chose Professional Travel Center for your home improvement needs!

Product: Alaska Cruise; Customer Service: extremely satisfied; Pricing: extremely satisfied; Savings: $1000; What's next: not sure yet.

I contacted PTC to plan a vacation to an all exclusive resort in Cabo San Lucos in Dec 2016. Within one day I was provided with a firm quote for the vacation including preferred air flights. The customer service was excellent. The vacation pricing was within $20 of the quoted price and reflected a savings of $800 on an $9200 package. I will continue to use PTC for all my travel needs. I am planning a cruise in Jan 2017.

My wife and I ordered Shaw engineered wood flooring for our living room and dining room also vinyl for the kitchen. We gave Matt a copy of an estimate we were given by a company for the materials and labor and were pleasantly amazed that he was able to save us over $800.00 for that job. Mark the guy who actually did the work is indeed an expert at his craft, absolutely the right person for the job. We are both very pleased not only with the finished product but with the personal service provided. Linda and Matt were very diligent, patient and showed true concern for our satisfaction. Oh, and Rob did an outstanding job booking us Hotel reservations in three different cities across the country as we visited family during Thanksgiving. Furniture is next on our list of needs so we will be in calling soon. Thanks for everything, Larry and Audrey

My 20 year old Rheem hot water heater was replaced with a new unit from the same company since old heater lasted so long. i was pleased that he whole process went quickly and smoothly, from the time I sent in the order to installation. Karl from Personal Touch Plumbing delivered and installed the unit very efficiently. He left the house clean and removed the old heater. I realized a savings of about 40%, mostly on installation costs compared to the price from a local supplier. In the near future we plan to replace our refrigerator and the furnace and air conditioner.

I found the Bosch 800 series we wanted and a price. Submitted that price for a quote and was happy to know that all we had been told at the presentation was true. We saved over $500. We purchased an upscale 1HP. Insinkerator for a Christmas gift for my son's family. We saved 32%. Our daughter was taking a trip to Africa and the rooms were quite expensive. Buy using my membership she was able to save a little more than one (1) night stay. We own a condo at the lake and will in the near future need an Air Conditioning system and a hot water heater, both being about 12 years old. We anticipate a $2,500 savings on the Trane I had quoted in the last six (6) months. We will be buying a Tempur-Pedic king size mattress within the next couple of months. Our experience with Matt, Lynda and Sunshine has been best in class customer service. Quick responses on pricing and complete follow-up during and after the purchase. We took a risk in buying our membership. That risk is paying huge dividends now and we look forward to future purchases.

Matt Williams and assistant Lynda were extremely helpful, courteous and responsive. They made suggestions, connected us with local representatives and craftsmen and arranged for meetings with them. The product pricing was much better than we were able to get on our own. We saved about $1000 for the entire job which included counter tops, new sink, new faucet and total installation including a plumber to reconnect the water, dishwasher and garbage disposal.

We just joined a few weeks ago and were pleasantly surprised with the service and results of our first travel request. We had already booked a cruise and the travel agent was able to help us transfer it to the Professional Travel Center. That transfer resulted in a reduction of about 30% in the cost of our trip. It was really easy.

Fantastic company for travel plans, cruises, furniture, appliances and home improvement/remodeling projects! We have used our membership for all of these amenities with great customer satisfaction. Our membership has provided us with a very considerable amount of savings by enabling us to purchase items directly from the distributor at wholesale prices. The customer service is outstanding! We highly recommend Professional Travel!

I love using Professional Travel Center to book all of our travel! We have booked 7 cruises through this company and they have saved us thousands while doing so. They also handle the full booking of the cruises, so it's a very easy process. Professional Travel Center also has very competitive rates for rentals cars, even during the holidays and high travel times. Anytime we book a rental car we contact Professional Travel Center for the best rates and they never fail to get us a great rate! Highly recommended especially for travel!

Had our detached garage and the columns and trim on our home painted. Price was the best. Work was completed right away in the 2 days I was promised. Prep was awesome. We are delighted with the results.

I had the oppurtunity to have Noelge' dry wall & painting do some work in my basement bedroom. Garry is friendly and personable person. he doe s fantastic work and even breaks out in song once in a while. I will recommend him to anyone needing dry wall or painting done. Remember the name, " Noelge' Dry Wall & Painting"

I must say that I was a bit skeptical about this at first and thought I would live to regret joining this club. My experience has proved me wrong! I told Matt that I wanted to replace windows in my house. I couldn't believe the service he gave me! You would have thought the windows were going in his house! We discussed my needs and with his extensive knowledge he suggested I go with whole new windows, not just replace the glass. He found a fantastic installer in my area, (that in itself was a job as most installers want the mark up for purchasing the windows), he ordered the windows and coordinated with the installer, set the date and I simply cannot say how pleased I am with the job. Because of where I live finding a good installer delayed the process but Matt wouldn't have me go with just anyone. Then he absorbed some of the cost and no, I hadn't requested that. He just wanted to make sure I was happy. I ordered an appliance package with Lynda's help and saved over $800.00! I have also used the travel service and that was so easy, and yes, saved money there too! I honestly don't know how they can provide such fantastic customer service, never hesitating to call me directly within minutes of receiving an email from me. I will need new tires for my car soon and absolutely plan to purchase thru them.

In the 14 mons that we have worked with this business, we have saved money on flooring, new bathroom vanity and fixtures, van rental, household appliances, wood working tools, hotel booking and a cruise. The customer service has been excellent! We are so very glad to be able to utilize this business. It has been well worth our initial joining fee investment. We highly recommend people look into it.